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Here’s a few scenarios that might warrant it: If you’re migrating mail from an account that doesn’t share the same email address as your existing Office 365 mailbox, you can also allow Office 365 to send from that email address via Outlook Web Access.Įven though it’s not their intended purpose, connected accounts can also be used for migrations. They differ from using forwarders from the other account, because connected accounts will download all of the existing email stored on the other mail server, as well as any future emails sent to it. Connected accounts connect to the other email account via POP or IMAP. What are connected accounts?Ĭonnected accounts are typically used to enable your Office 365 email to receive mail sent to an email address that’s not hosted within your Office 365 environment. There are a few scenarios when migrating email to Office 365 where it’s worthwhile importing mail via a connected account. How to migrate email to Office 365 using a connected account